This program provides information, referral, casework and advocacy to help Forgotten Australians to improve your health and wellbeing.

If you are needing support to access mainstream or specialist services, our service can help. We can also provide information, support you in exploring options and completing forms and make referrals to other specialist services such as:

  • Utility Services such as gas and electricity
  • Mental Health Services
  • Alcohol and Drug Services
  • Aged Care
  • Centrelink
  • Housing Services.

We can help you as an individual and can also help if you’re experiencing challenges in your family.

Our staff also provide information and education to local support services across Victoria, to help them understand what kinds of things Forgotten Australians might need support with. Our aim is to make sure that Forgotten Australians can access local services as quickly as possible when you need support.

If you need information, advice or help to access support services, please send us an online enquiry or phone 1800 779 379 and ask to talk to the Coordinated Support team.

Contact us

More about our services

Richmond Drop-In

Meet up with other Forgotten Australians, use computers and facilities, get support, share a meal and take part in group activities. Available on Tuesdays, Thursdays and Fridays.

Records searches and family reunions

Our Records, Find & Connect team can support you to access records from your time ‘in care’ and to search for family members.

Health support

Open Place receives annual funding from the Victorian Government to support Forgotten Australians in meeting costs related to your health needs.

National Redress Scheme support

Free support for Forgotten Australians who are applying for, or thinking of applying for, redress through the National Redress Scheme.

Counselling

Talk privately with a trained professional who can listen, offer support, advice, and share new ways of thinking about any challenges that you’re facing.

Social support groups

Join our monthly meet-ups to talk about shared interests and take part in group activities and events designed to support your health and wellbeing.

Community education

We are committed to raising community awareness about the challenges faced by Forgotten Australians, with the aim of improving your access to services.

Events and activities

Upcoming Drop-In activities and other events for Forgotten Australians organised by Open Place.